Last Updated: 5 October 2026
This Shipping Policy applies to purchases made through the website of Shipra Ojha, based in Jaipur, Rajasthan, India.
1. Nature of Our Services
Shipra Ojha primarily provides coaching, personal development, mind mastery, workshops, consultations, programs, and other services that may be delivered digitally or online.
As most of our services are delivered digitally or through scheduled sessions, physical shipping may not be applicable to all purchases.
2. Digital Products and Services
Where a service, course, program, workshop, audio, video, PDF, or other digital material is purchased:
- No physical delivery is required.
- Access details or digital materials may be provided through email, WhatsApp, an online platform, or another designated communication method.
- Access instructions will generally be provided after successful payment or registration.
- Delivery times may vary depending on the specific service or program.
Please ensure that the email address and contact information provided during registration or purchase are accurate.
3. Physical Products or Materials
If physical products, printed materials, books, workbooks, merchandise, or other physical items are offered through the website in the future, the applicable shipping details will be communicated on the relevant product or checkout page.
Shipping availability may depend on the delivery location.
4. Shipping Charges
Where physical delivery is applicable, shipping charges, if any, will be displayed during the checkout process or communicated before the order is confirmed.
Shipping charges may vary depending on:
- Delivery location
- Package size and weight
- Shipping provider
- Delivery method
- Applicable taxes or other charges
5. Delivery Time
For physical products, estimated delivery timelines will be communicated at the time of purchase.
Delivery times may vary due to:
- Location
- Courier availability
- Weather conditions
- Public holidays
- Transportation delays
- Incorrect or incomplete delivery information
- Circumstances beyond our reasonable control
Estimated delivery dates are not guaranteed unless expressly stated otherwise.
6. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because an incorrect or incomplete address, phone number, or other delivery information was provided, additional shipping charges may apply for re-delivery.
7. Delayed or Lost Shipments
If a physical shipment is delayed, lost, or damaged during transit, we may assist in communicating with the relevant shipping provider.
However, delivery timelines are also dependent on the courier or logistics provider.
Customers should contact us as soon as possible if they believe their shipment has been significantly delayed or has not been received.
8. Damaged Packages
If a physical product arrives damaged, please contact us as soon as possible after delivery and provide relevant details and photographs of the damaged package or product where requested.
Any replacement, refund, or other resolution will be handled in accordance with the applicable order and refund policy.
9. International Shipping
Unless specifically stated on the relevant product or checkout page, physical products may be available for delivery only within India.
International shipping, if offered, may be subject to additional shipping charges, customs duties, taxes, and other applicable charges.
10. No Shipping for Online Sessions
Online coaching sessions, consultations, workshops, webinars, digital courses, and similar services do not require physical delivery and therefore do not have shipping charges or shipping timelines.
11. Contact Us
For questions regarding shipping or delivery, please contact us:
Shipra Ojha
Phone: +91 9251657086
Email: teamshipra.mindmastery@gmail.com
Address: Jaipur, Rajasthan, India
We will make reasonable efforts to assist with any delivery-related concerns.
12. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our services, products, delivery arrangements, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.